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FAQ

How long does installation take?

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Do I need a router for wireless internet
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Will weather affect my internet?
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Do you have month to month contracts?
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FAQs

A Fair Usage Policy (FUP) ensures that all users have equal access to network resources, preventing any single user from hogging bandwidth. If your usage exceeds a certain threshold, your connection speed may be temporarily reduced to maintain optimal performance for everyone.

There is no FUP on our Fibre packages

Fibre is not affected by weather conditions like rain or storms. The fibre optic cables are protected underground, ensuring stable internet speeds regardless of the weather.

  1. Check Your Coverage—Enter your address into our coverage checker to see if our fiber services are available in your area.

  2. Choose Your Package – Select the fibre package that best suits your needs.

  3. Enter Your Details – Fill in your personal details for easy registration.

  4. Make Payment – Secure your connection by making the required payment.

  5. Schedule Installation – Our team will reach out to arrange the best time for your fibre installation.

  6. Go Live – Once installed, you’re all set to enjoy high-speed internet.